❓
Frequently Asked Questions
QAre you a distributor or manufacturer?
We are a professional and leading manufacturer for nearly 20 years. We produce and export high-quality pallet racking, multi-shuttle systems, and ASRS with a high reputation globally. Our annual production capacity is 100,000 tons.
QWhat makes your storage systems different from others?
We have over 40 mechanical, electrical, and software engineers focusing on innovation. Our technical strength is backed by over 60 national patents and independent research in WMS and WCS systems.
QWhat is your typical manufacturing lead time?
For normal orders, we promise production within 20-30 days. As a direct manufacturer, we ensure delivery times according to the formal contract.
QDo you provide installation and training services?
Yes, we have installation teams with rich overseas experience. We can send engineers to sites for debugging and training for advanced systems, or appoint engineers to guide the operation for standard racking.
QWhat is the Minimum Order Quantity (MOQ)?
Normally, the MOQ is one 20ft container. However, larger quantities are eligible for more competitive pricing.
QWhat payment methods do you accept?
We primarily accept T/T (Telegraphic Transfer) or LC (Letter of Credit) for all professional orders.
Asia Racking
