❓ Frequently Asked Questions
Are you a factory or trading company?
We are a factory. We specialize in all kinds of warehouse storage racks.
What is the raw material of your products?
The standard raw material code is Q235 steel. Other steel types are also available according to client requirements.
What is the typical delivery time?
In general, orders are processed and delivered within 15 days after receiving the deposit.
How do you guarantee the quality of the products?
We have professional engineers to calculate and verify the appropriate sizes for your load requirements. Our quality control team also performs strict inspections before shipping.
Can I know the status of my order?
Yes. We provide information and photos at different production stages so you can stay updated on your order's progress.
How should the racks be installed?
We provide detailed installation drawings to guide you through the process. If necessary, we can also provide engineering support for installation guidance.