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System Overview
Established in 1997, our operations represent one of the largest integration enterprises for smart logistics systems and automated warehouse systems. Our expertise covers comprehensive planning, design, manufacturing, installation, maintenance, and expert consulting services.
Core Advantages:
- Free expert advice and professional storage solutions tailored to specific needs.
- Strict order execution with rigorous quality control and rapid delivery protocols.
- Standard orders typically processed and fulfilled within 20 days.
- Free small samples available for quality assessment.
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Frequently Asked Questions
Are you a distributor or manufacturer?
We are a manufacturer established in 1997, specializing in smart logistics and automated warehouse systems, including design, manufacture, and installation.
What are your standard trading terms?
Payment: T/T 30% deposit, 70% balance against B/L. Lead time: 15-35 days. Samples are available within 7-15 days upon request.
How is shipping and delivery handled?
We offer Sea Freight updates once the destination port is known. Clients may also designate their own shipping agents for logistics arrangement.
What services and warranties do you provide?
We provide 12-hour inquiry response, OEM/ODM customization, and a 10-year warranty where broken parts are replaced and sent to you.
What is the purchase process?
The process follows: Design drawing → Drawing confirmation → Quotation → PI → 30% Deposit → Manufacture → QC Inspection → Balance Payment → Shipping.
Can I track the status of my order?
Yes. We send regular information and photographic updates at different production stages to ensure you have the latest information.